Ty Allen, President of Patient Experience Solutions at RLDatix, shares how a personal healthcare journey inspired him to transform patient feedback into a powerful tool for change. Learn about the real cost of ignoring patient voices, the role of transparency in building trust, and how AI is shaping the future of patient experience. Tune in for insights on operationalizing feedback and creating a culture of safety and learning in healthcare.
Selected Podcast
From Feedback to Future: Elevating the Patient Experience
Featured Speaker:
Ty Allen
Ty has dedicated two decades to building marketing technology companies. His experience as a patient with a spinal cord injury in 2014, and the long recovery that followed, led him to founding SocialClimb - a business seeking to improve healthcare marketing. RLDatix acquired SocialClimb in 2024 to expand its suite of connected healthcare operations solutions to equip healthcare organizations with the 360-degree view of the providers, patient safety and care quality. Bridging the gap between people and systems for innovative problem solving is Ty’s key to successful technology businesses.