Healing Pups was launched in 2012 by the Office of Patient Advocacy, which strives to provide systems for coordinating, investigating, and resolving patient and family grievances. Healing Pups crew member Dexter, a boxer handled by BMC employee Mike Hurley, pioneered this program in big ways. Following the Boston Marathon bombings in April 2013, Dexter and Mike visited the SICU Family Waiting Room. Almost instantly, Dexter was greeting victims and their families as if they were his new best friends, leaving them smiling from ear to ear.Listen in as Sheryl and Mike provide an overview of The Healing Pups Program at BMC and how this unique program was established to bring comfort and smiles to patients and families dealing with illness and trauma.