In this episode of Better Edge, Palak Shah, MD, the new chief of the Section of Heart Failure and medical director of the Heart Transplant Program at Northwestern Medicine Bluhm Cardiovascular Institute, shares how his career has been shaped by the transformation of advanced heart failure care, from LVADs to transplantation. Dr. Shah discusses his clinical training and research, his systems-based vision for delivering advanced heart failure and surgical care closer to patients’ communities, and his commitment to equitable access, innovation and multidisciplinary collaboration. The conversation offers referring physicians insight into how Bluhm Cardiovascular Institute is shaping the next era of personalized, longitudinal heart failure care across a regional health system.