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What to Expect When You Call 911

If you're experiencing any sort of emergency, whether it's a car crash or your child has become suddenly ill at home, what can you expect when you call 911 for help?

How long will it take for Emergency Medical Service (EMS) personnel to arrive?

What many people don't realize is that EMS has a variety of providers available; but some calls need higher skilled people and some don't.

Plus, many 911 centers can actually walk people through what to do until EMS arrives.  

Dr. Elizabeth Murray, DO, and Melanie Cole, MS, discuss what to expect when a 911 call is needed.
What to Expect When You Call 911
Featuring:
Elizabeth Murray, DO
Murray Elizabeth DO 72webDr. Murray is a Physician specializing in Pediatric Emergency Medicine at the University of Rochester Medical Center in Upstate, NY. She graduated from Skidmore College with a BA in Economics and then, prior to medical school, she earned an MBA at the University of Rochester’s Simon School of Business Administration. Upon completing her Residency training at Dartmouth-Hitchcock Medical Center, she returned to her hometown of Rochester to complete her Fellowship in Pediatric Emergency Medicine at Strong Memorial Hospital.

Dr. Murray holds a dual appointments to both the Division of Pediatric Emergency Medicine and the Division of Pre-Hospital Medicine at the University of Rochester. Additionally, she holds an appointment as Deputy Emergency Medical Services Medical Director for Monroe County and serves on the Regional EMS Council as the Pediatric Content Expert.

In 2013, Dr. Murray joined the Board of the Rochester Childfirst Network, an agency committed to providing high quality, early education to the children of Rochester. She is a member of the AAP’s Council on Communications and the Media and has previously written for their blog. In addition, she serves as a Spokesperson for the AAP.
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